Cancellation, Returns and Refunds

Cancellation 

An order can be cancelled at any point up to dispatch. 

Returns

UK Plant Health regulations mean that we cannot accept returns¹.

Refunds

If the plants arrive in a damaged condition, or are not as described, please let us know within three days of receipt¹.  

We usually require detailed photographic evidence of the plants and the packaging so that we can evaluate the situation.

1. Please note that because rosemaries are living plants and are perishable exceptions to the Consumer Rights Act 2015 apply.